Luxvoy Privacy Policy
Effective Date: 1 October 2025
Luxvoy (“we”, “us”, or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, or book travel experiences with us.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information: Name, email address, phone number, mailing address, payment details, passport information, and other information necessary to book and manage your travel arrangements.
1.2 Booking Information: Travel dates, preferences, accommodation choices, and special requests.
1.3 Usage Information: IP address, browser type, pages visited, and interactions with our website.
1.4 Marketing Information: Newsletter subscriptions, promotional offers, and communication preferences.
2. How We Use Your Information
We use your information to:
2.1 Process bookings, payments, and cancellations.
2.2 Communicate trip details, updates, and changes.
2.3 Provide customer support and respond to inquiries or complaints.
2.4 Improve our services and personalize your experience.
2.5 Send marketing communications (with your consent).
2.6 Comply with legal obligations, such as tax or regulatory requirements.
3. Information Sharing
We may share your information with:
3.1 Service Providers: Airlines, hotels, guides, and other third parties necessary to provide your booked travel services.
3.2 Travel Partners: Third-party partners involved in your itinerary, such as local operators or transportation companies.
3.3 Legal Authorities: When required by law or in response to legal requests.
3.4 Business Transfers: If Luxvoy is involved in a merger, acquisition, or sale of assets, your information may be transferred to the relevant entity.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies in your browser, but this may limit certain website functionalities.
5. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
7.1 Access or obtain a copy of your personal information.
7.2 Correct or update your information.
7.3 Request deletion of your personal information.
7.4 Object to or restrict certain processing of your data.
7.5 Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at office@luxvoyvoyage.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Children’s Privacy
Luxvoy does not knowingly collect personal information from children under 13 years of age. If we become aware that a child has provided personal information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: office@luxvoyvoyage.com
